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Delivery & Return
When will I get the material once the order is placed?
Our average dispatch time is 0-1 days from your order date. Maximum time in case of stock shortage = 7 days. You can expect delivery time to be between 2-3 days (Metro cities), 3-5 days (Tier 2/ Tier 3 cities), 4-6 days (other regions). We try to dispatch all packages of less than 1kg by Air only, and more than 1kg by surface. In case if you want faster delivery, you can coordinate with our team for additional cost if you want expedited delivery to your location, charges applicable as per courier costs.
Can I also pick up from your store?
Yes of course, Our store is at Unit no 104, A Wing, Sagar Tech Plaza, Sakinaka, Andheri East, Mumbai, Maharashtra, Pin Code 400072. Once an order is placed, you can call or message at +91 8454988088 to confirm the time for pickup.
How do I know if I get all genuine products?
We are authorised distributor/reseller for brands such as Mikrotik, TP-Link, Netgear, Ubiquiti, Toshiba, and also we buy only from the brand authorised suppliers. We can help you in providing product photos before dispatch, serial numbers, and also a video call can be scheduled for your trust/satisfaction.
Can I claim GST inputs on all the purchases made from your store?
Yes. At the time of the order, kindly provide your GST number before processing your order, and you will get a tax invoice from our end. Our GST number is 27AAGFF4681C1ZI (FGTECH INNOVATIONS LLP). In case if you are unable to see gst inputs in your returns, you can always drop us an email at [email protected] to help you with resolution.