Shipping Policy
This Shipping Policy describes the terms and conditions under which FGTECH INNOVATIONS LLP (“we”, “us”, or “our”) provides shipping services for products purchased on www.fgtechstore.com. By placing an order on our website, you agree to comply with and be bound by the following shipping policy:
- Shipping Methods and Timelines
1.1. We offer standard shipping and expedited shipping options for delivering orders to our customers.
1.2. Standard shipping orders are typically processed within 1-2 business days and delivered within 5-7 business days, depending on the destination.
1.3. Expedited shipping orders are prioritised for processing and are delivered within 1-3 business days, depending on the destination.
1.4. Shipping timelines may vary during peak seasons, holidays, or due to unforeseen circumstances such as weather delays or carrier issues.
- Shipping Rates
2.1. Shipping rates are calculated based on the weight of the package, the shipping method selected, and the destination address.
2.2. Shipping rates will be displayed at checkout before you complete your purchase.
- Order Tracking
3.1. Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
3.2. You can track the status of your shipment using the provided tracking number on the carrier’s website.
- Shipping Restrictions
4.1. We currently only ship orders within India subject to availability of services with partner couriers on selected pincodes.
4.2. We do not ship to P.O. boxes or APO/FPO addresses.
- Delivery Issues
5.1. If your order is delayed or lost in transit, please contact us immediately at orders@fgtechstore.com | Mob +91 8454988088 during business hours Monday-Saturday 10 AM – 7 PM
5.2. We will work with the carrier to resolve the issue and ensure that your order is delivered to you as soon as possible.
- Change of Address
6.1. If you need to change the shipping address for an order that has already been placed, please contact us as soon as possible at orders@fgtechstore.com | Mob +91 8454988088
6.2. We will make every effort to update the shipping address before the order is shipped.
- International Shipping
7.1. Currently, we don’t ship outside India. We are working towards this but as of now International Shipping is not available.
- Contact Information
If you have any questions about our Shipping Policy, please contact us at:
FGTECH INNOVATIONS LLP
Unit no 104, A Wing, Sagar Tech Plaza,
Sakinaka, Andheri East
Mumbai, Maharashtra, India
Pincode : 400072
Email : orders@fgtechstore.com
Ph: +91 8454988088