Refund Policy
This Refund Policy describes the terms and conditions under which FGTECH INNOVATIONS LLP (“we”, “us”, or “our”) provides refunds for products purchased on www.fgtechstore.com. By placing an order on our website, you agree to comply with and be bound by the following policy:
- Eligibility for Refunds
1.1. Refunds will be issued for eligible products returned within the specified return period in accordance with our Cancellations and Returns Policy.
1.2. To be eligible for a refund, the product must meet the criteria outlined in our Cancellations and Returns Policy, including being unused, in its original packaging, and in the same condition as when you received it.
- Refund Process
2.1. To request a refund, please follow the instructions outlined in our Cancellations and Returns Policy to initiate the return process.
2.2. Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
2.3. If your refund is approved, we will initiate a refund to your original payment method within 7-10 business days.
- Refund Amount
3.1. Refunds will be issued for the purchase price of the returned product, excluding any shipping charges, unless the return is due to our error or a defective product.
3.2. Shipping charges are non-refundable, and you will be responsible for return shipping costs unless the return is due to our error or a defective product.
- Refund Status
4.1. If you haven’t received your refund within the specified timeframe, please first check your bank account or contact your payment provider.
4.2. If you’ve done this and still have not received your refund, please contact us at orders@fgtechstore.com | Mob +91 8454988088 for further assistance.
- Contact Information
If you have any questions about our Refund Policy, please contact us at:
FGTECH INNOVATIONS LLP
Unit no 104, A Wing, Sagar Tech Plaza,
Sakinaka, Andheri East
Mumbai, Maharashtra, India
Pincode : 400072
Email : orders@fgtechstore.com
Ph: +91 8454988088