This Refund Policy explains the terms under which FGTECH INNOVATIONS LLP (“we”, “us”, or “our”) provides refunds for products purchased on www.fgtechstore.com. By placing an order, you agree to comply with the following policy.

1. Eligibility for Refunds

1.1 Refunds are issued for eligible products returned within the specified period, as per our Cancellations & Returns Policy.
1.2 Products must be unused, in original packaging, and in the same condition as received to qualify.

2. Refund Process

2.1 To request a refund, follow the instructions in our Cancellations & Returns Policy to initiate the return.
2.2 Once the returned product is received and inspected, we will notify you of approval or rejection.
2.3 Approved refunds are processed to your original payment method within 7–10 business days.

3. Refund Amount

3.1 Refunds apply to the product purchase price only, excluding shipping charges (unless due to our error or a defective item).
3.2 Shipping fees are non-refundable, and return shipping costs must be borne by the customer unless it’s our error or a defective product.

4. Refund Status

4.1 If your refund has not been received within the specified timeframe, please check with your bank or payment provider.
4.2 If still unresolved, contact us at orders@fgtechstore.com or +91 8454988088 for assistance.

5. Contact Information

📧 Email: orders@fgtechstore.com
📱 Phone: +91 8454988088