HD Cameras and Webcam
Projectors and Speakers
VOIP Phones and Gateway
Access Control
LTE and 5G Devices
Smart Sensors And Automation
Fiber and SFP Modules
Firewall & Cloud Controllers
Network Adapters and Accessories
Network Switches
PoE Switches
Point To Point Wireless Radio
Routers
Wireless Access Points
IP Cameras
Memory Cards
NVR
Smart WiFi Cameras
Storage Devices
Frequently Asked Questions
Shopping on FGTECH Store is a breeze – and we’re here to answer all your queries! If anything missed, reach out to us on Whatsapp +91 9454988088
Payments
FGTECH Store offers multiple secure payment options, including:
- UPI, Credit/Debit Cards, and Net Banking via encrypted gateways.
- Direct Bank Transfer: Enjoy a 2% discount by paying directly to our bank account with code SAVE2PERCENT.
- Smart COD Available (Pay 10% upfront and balance at the time of delivery)
Yes, FGTECH Store offers Smart COD with 10% upfront payment and the balance at delivery, along with a small COD fee applicable to all COD orders.
FGTECH Store charges a small fee on COD orders to cover logistics and handling costs. We offer Smart COD with 10% upfront payment to reduce fake orders, enhance security, and ensure faster deliveries.
FGTECH Store offers a 2% discount on all orders paid via direct bank transfer.
- Use code SAVE2PERCENT at checkout.
- Transfer the amount to the provided bank details.
- Enjoy savings on your purchase.
Yes, it is safe to make online payments on FGTECH Store. We use encrypted payment gateways e.g. PhonePe and Cashfree to ensure secure transactions and protect your data.
No, FGTECH Store does not store your card details. All payments are processed through secure and encrypted gateways to protect your information.
If your payment fails: Retry with a different method. If debited, the amount is automatically refunded within 5-7 business days. For help, contact FGTECH support.
Yes, FGTECH Store offers EMI options through payment gateways, but FGTECH does not provide EMI or installment options directly.
Yes, FGTECH Store accepts international cards for payments, but currently delivers only within India.
If overcharged or duplicate charges occur: Contact FGTECH support with the payment reference. Refunds are processed within 5-7 business days.
About FGTECH
FGTECH Store is a leading e-commerce platform in India, offering a wide range of products in categories like networking, CCTV, storage, automation, and IoT. We cater to both retail and B2B customers, providing:
- 100% Genuine Products with official brand warranties.
- Fast Delivery across India with free shipping on all orders.
- Expert Support for product selection and technical queries.
✅ FGTECH Store – Your one-stop destination for reliable and certified tech products.
Yes, FGTECH Store is a legitimate e-commerce website specializing in networking, CCTV, automation, and IoT products. As an authorized distributor of brands like TP-Link, MikroTik, Ubiquiti, and D-Link, we guarantee 100% genuine products with official warranties. FGTECH partners directly with manufacturers, ensuring authentic products. We offer encrypted and safe transactions, verified customer reviews, and reliable support via WhatsApp, email, and call.
es, FGTECH Store is a trustworthy e-commerce platform offering authentic products with fast shipping across India. We ensure secure checkout with multiple payment options and sell only BIS, MTCTE, and WPC-certified products, guaranteeing compliance with Indian standards.
Yes, FGTECH Store is completely safe to shop from. We offer 100% genuine products, secure payments, and hassle-free returns. Your data is protected with strict security measures, ensuring a safe and satisfying shopping experience.
Yes, FGTECH Store is an authorized distributor of leading brands like TP-Link, MikroTik, Ubiquiti, and D-Link, offering authentic products with genuine warranties, exclusive pricing, and brand-backed support.
FGTECH Store is based in Mumbai, India, delivering products nationwide. Customers in Mumbai can opt for store pickups or use local delivery partners like Wefast and Porter.
Yes, FGTECH Store is an online-first platform with a physical presence in Mumbai. Customers can opt for local pickups or enjoy same-day delivery in Mumbai and nearby areas.
FGTECH Store offers a wide range of tech products across multiple categories:
- Networking: Routers, switches, access points, mesh systems, and PoE injectors.
- CCTV & Surveillance: IP cameras, NVRs, DVRs, and surveillance switches.
- Storage: Memory cards, SSDs, and NAS solutions.
- Automation & IoT: Smart home devices, sensors, and controllers.
- Accessories: Patch cords, SFP modules, power adapters, and cables.
Ordering
Placing an order on FGTECH Store is quick and easy:
- Browse: Visit FGTECH Store and add your desired products to the cart.
- Checkout: Enter your shipping details and choose your preferred payment method.
- Payment: Complete the payment to confirm your order.
Confirmation: You will receive an order confirmation via email and WhatsApp
You can modify or cancel your order before it is dispatched by contacting our support team. Once the order is shipped, cancellations or modifications are not possible.
During checkout:
- Click on "Apply Coupon".
- Enter the promo code (e.g., SAVE2PERCENT for direct bank transfers).
- The discount will be applied to your order total.
All orders on FGTECH Store come with a GST-compliant invoice. You will receive the invoice via email and WhatsApp once your order is confirmed.
Yes, FGTECH Store provides proforma invoices for bulk or B2B orders. Contact our team with your product list and company details.
Once your order is shipped:
- You will receive a tracking ID via email and WhatsApp.
- Track your order on the courier partner’s website or contact our support team.
Yes, FGTECH offers special pricing for bulk orders and B2B clients. For large quantities, contact our sales team for a custom quote and exclusive discounts.
All products sold at FG Tech Store are 100% brand-new, original, and factory-sealed. We are authorised regional distributors for multiple brands. We do not deal in refurbished or used products. Each item comes with a manufacturer’s warranty and invoice for authenticity.
Shipping & Logistics
Yes, FGTECH Store offers free shipping on all orders across India, regardless of the order value.
FGTECH Store offers multiple shipping options, with delivery times ranging from 1 to 7 days, depending on your location and chosen shipping method. In some pincodes or regions, delivery time might be extended due to operational challenges beyond our control.
Yes, FGTECH Store offers Air Shipping for urgent deliveries across India, ensuring faster arrival within 1-4 business days, depending on the location.
Yes, you need to pay extra for Air Shipping at FGTECH Store. You can see the extra cost for Air Shipping at the time of checkout.
FGTECH Store partners with reliable courier services like DTDC, Delhivery, Amazon, Ekart, Xpressbees, Shree Anjani, Shree Maruti, Oxford, Trackon, and local logistics providers to ensure safe and timely delivery.
Yes, you can request a specific courier partner for your order, but FGTECH Store does not guarantee it. We will try to accommodate your preference based on availability.
If you forgot to select Air Shipping at checkout, contact FGTECH support immediately on Whatsapp. If the order hasn't been dispatched, we can upgrade it to Air Shipping with the applicable fee.
Yes, you can request to pick up your order from the courier office by contacting the courier service directly with your tracking ID
You can change the shipping address only if the order hasn’t been dispatched. Contact FGTECH support immediately to request a change.
Yes, FGTECH Store offers local pickups in Mumbai or book Wefast/Porter too for pickup. You can collect your order directly from our warehouse after confirmation.
No, FGTECH Store currently delivers only within India, even though we accept international card payments.
Yes, FGTECH Store delivers to remote and rural areas across India. Delivery times may vary based on the location.
Discounts & Promotions
Placing an order on FGTECH Store is quick and easy:
- Browse: Visit FGTECH Store and add your desired products to the cart.
- Checkout: Enter your shipping details and choose your preferred payment method.
- Payment: Complete the payment to confirm your order.
Confirmation: You will receive an order confirmation via email and WhatsApp
You can modify or cancel your order before it is dispatched by contacting our support team. Once the order is shipped, cancellations or modifications are not possible.
During checkout:
- Click on "Apply Coupon".
- Enter the promo code (e.g., SAVE2PERCENT for direct bank transfers).
- The discount will be applied to your order total.
All orders on FGTECH Store come with a GST-compliant invoice. You will receive the invoice via email and WhatsApp once your order is confirmed.
Yes, FGTECH Store provides proforma invoices for bulk or B2B orders. Contact our team with your product list and company details.
Once your order is shipped:
- You will receive a tracking ID via email and WhatsApp.
- Track your order on the courier partner’s website or contact our support team.
Yes, FGTECH offers special pricing for bulk orders and B2B clients. For large quantities, contact our sales team for a custom quote and exclusive discounts.
Refund & Warranty Claims
If your package is lost or damaged during transit, we’ll coordinate with our courier partners to resolve it and arrange a replacement, exchange, or refund as applicable. Please notify us immediately upon receipt of a damaged or incomplete shipment.
Returns accepted for defective, damaged, or wrong items within 7 days of delivery. For more details, visit our refund policy https://fgtechstore.com/refund-policy/
If you receive a defective or non-functional (Dead on Arrival) product, please inform us immediately, we will arrange pickup/replacement/refund or guide you through the warranty process at no extra cost.
If your package is lost in transit by our courier partner, we’ll raise a claim on your behalf and provide a replacement or full refund as applicable.
We understand this frustration, but it will be covered under the manufacturer’s warranty. You can claim service or replacement directly through the brand’s authorized service center, and we’ll assist with guidance if needed.
Refunds are initiated within 5–7 business days after the returned product passes quality check.
Refunds are processed back to your original payment method. For COD orders, refunds are sent via bank transfer/UPI.
Warranty is fulfilled directly by the brand’s authorized service centers. FGTech Store will guide you with contact details if required.
Yes, your FGTech Store invoice serves as your proof of purchase for warranty claims.
For defective/incorrect items, we arrange the pickup at no cost. For non-defective exchanges (wrong purchase, change of mind), courier charges are borne by the customer.
Once we receive and verify the returned item, the replacement is dispatched within 2–4 business days (subject to stock availability).
Yes, you can, but any price difference must be paid, and restocking fee, and shipping costs (if any) will apply
